Marriott points bonanza: uncover the mystery of post-stay credit

As a loyal Marriott Bonvoy member, you’re always eager to accumulate points to redeem for unforgettable experiences. But what if you forget to add your membership number during a stay or realize later that you missed out on earning points? Fear not, for Marriott offers a solution: retroactive points addition. In this comprehensive guide, we’ll delve into the world of retroactive Marriott points and uncover everything you need to know.

Understanding Retroactive Points Addition

Retroactive points addition allows you to claim points for eligible stays that were not initially credited to your account. This feature is available for stays within the past 6 months.

Eligibility Criteria for Retroactive Points

Not all stays are eligible for retroactive points addition. Here are the key criteria:

• The stay must have been booked directly with Marriott or through an authorized channel.
• You must have been a Marriott Bonvoy member at the time of the stay.
• The stay must have been within the past 6 months.
• You must not have already received points for the stay.

How to Request Retroactive Points

Requesting retroactive points is a straightforward process. You can follow these steps:

1. Visit the Marriott website: Log in to your Marriott Bonvoy account and navigate to the “My Stays” page.
2. Find the eligible stay: Locate the stay for which you want to claim points.
3. Click on “Request Missing Points“: You will see this option next to the stay details.
4. Fill out the form: Provide your membership number, stay dates, and hotel information.
5. Submit your request: Marriott will review your request and process it within 7-10 business days.

Factors Affecting Retroactive Points Approval

While Marriott generally approves most retroactive points requests, certain factors can influence the outcome:

• Timeliness: Requests submitted closer to the stay date are more likely to be approved.
• Documentation: Providing supporting documentation, such as a hotel receipt or confirmation email, can strengthen your request.
• Membership status: Elite Marriott Bonvoy members may have a higher chance of approval.

Exceptions to Retroactive Points Addition

There are a few exceptions where retroactive points addition may not be possible:

• Reward stays: Points earned from reward stays cannot be retroactively added.
• Promotional stays: Points earned from promotional offers may not be eligible for retroactive addition.
• Unauthorized stays: Stays booked through unauthorized channels may not qualify for retroactive points.

Maximizing Your Retroactive Points Potential

To maximize your chances of successfully claiming retroactive points, consider these tips:

• Join the Marriott Bonvoy program: Ensure you’re a member before your stay to become eligible for points.
• Provide your membership number at check-in: Always present your membership card or quote your number to earn points on the spot.
• Check your account regularly: Monitor your Marriott Bonvoy account to ensure points are credited correctly.
• Request retroactive points promptly: Submit your request within 6 months of the stay to avoid missing the deadline.

In a nutshell: Unlocking Retroactive Points Success

Retroactive points addition is a valuable tool for Marriott Bonvoy members to ensure they earn points for every eligible stay. By understanding the criteria, eligibility, and process, you can maximize your points accumulation and unlock the full potential of the Marriott Bonvoy program.

Common Questions and Answers

Q: How long does it take for retroactive points to be added to my account?

A: Marriott typically processes retroactive points requests within 7-10 business days.

Q: Can I request retroactive points for stays older than 6 months?

A: No, retroactive points addition is only available for stays within the past 6 months.

Q: What happens if my retroactive points request is denied?

A: Marriott will provide a reason for denial. You can appeal the decision by contacting Marriott‘s customer service.