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Disney world magic in your mailbox: what to expect before your trip

Hi there! I'm Zachary, the founder and lead writer of this travel blog. I'm on a mission to help fellow adventurers, explorers, and tourists make the most of their journeys around the world. A little about me - I'm a self-proclaimed travel addict with a slight case of OCD. From...

What To Know

  • Embarking on a magical adventure to the realm of Disney World is an experience filled with anticipation and excitement.
  • If you’re celebrating a birthday during your stay, Disney will send you a special birthday card and offer a complimentary celebration button.
  • A few days before your arrival, Disney will send you a final itinerary confirmation email summarizing your trip details.

Embarking on a magical adventure to the realm of Disney World is an experience filled with anticipation and excitement. As you eagerly await your arrival, you may wonder if Disney World sends you anything before your trip to enhance the magic. The answer is a resounding yes! Disney World goes above and beyond to create a memorable experience even before you step foot in the parks.

Welcome Packet: Your Gateway to the Magic

Approximately 30 days before your scheduled arrival, Disney World will dispatch a welcome packet to your home address. This magical package is a treasure trove of essential information and enchanting surprises that will elevate your trip planning:

  • My Disney Experience Guide: This comprehensive guidebook provides an overview of all the parks, attractions, and experiences that await you.
  • MagicBands: These colorful wristbands serve as your room key, park ticket, and payment method, making your stay effortless.
  • Park Maps: Detailed maps of each theme park, including ride wait times and character meet-and-greet locations.
  • Dining Reservations: If you’ve made dining reservations in advance, you’ll receive confirmation details in your packet.
  • FastPass+ Selections: If you’ve selected FastPass+ attractions, you’ll find the reservation times listed here.
  • Special Surprises: Disney often includes magical extras in the welcome packet, such as character stickers, postcards, or even a personalized message.

Digital Enhancements: Stay Connected

In addition to the physical welcome packet, Disney World also provides a range of digital resources to enhance your pre-trip experience:

  • My Disney Experience App: Download the official app to access your park tickets, make dining reservations, and view ride wait times on the go.
  • Disney World Website: The website is a wealth of information, including park hours, attraction details, and special events.
  • Social Media: Follow Disney World on social media platforms like Facebook and Twitter for updates, promotions, and exclusive content.

Personalized Touches: Making Your Trip Unique

Disney World understands that every guest is special, which is why they offer personalized touches to make your trip even more memorable:

  • Birthday Celebrations: If you’re celebrating a birthday during your stay, Disney will send you a special birthday card and offer a complimentary celebration button.
  • Anniversary Celebrations: Similarly, Disney will acknowledge your anniversary with a special card and button.
  • Special Requests: If you have any special requests, such as dietary restrictions or mobility assistance, Disney will do their best to accommodate them.

Staying Informed: Essential Pre-Trip Updates

Throughout the weeks leading up to your trip, Disney World will send you periodic emails with important updates and reminders:

  • Park Hours and Event Information: Get the latest information on park hours, special events, and parades.
  • Dining Reservation Reminders: Receive reminders of your dining reservations and any changes or cancellations.
  • FastPass+ Updates: If you’ve made FastPass+ selections, Disney will notify you of any changes or availability.
  • Itinerary Confirmation: A few days before your arrival, Disney will send you a final itinerary confirmation email summarizing your trip details.

What to Do If You Don’t Receive Your Welcome Packet

If you don’t receive your welcome packet within 30 days of your scheduled arrival, don’t panic! Contact Disney World Guest Services at (407) 939-5277 and they will assist you.

Questions We Hear a Lot

1. How far in advance does Disney World send out welcome packets?

Approximately 30 days before your scheduled arrival.

2. What if I don’t receive my welcome packet?

Contact Disney World Guest Services at (407) 939-5277.

3. Can I track the status of my welcome packet?

Unfortunately, no.

4. What if I lose my MagicBands before my trip?

Contact Disney World Guest Services immediately to order replacements.

5. Can I make dining reservations after I receive my welcome packet?

Yes, you can make dining reservations up to 60 days in advance by calling (407) 939-3463 or using the My Disney Experience app.

6. Can I change my FastPass+ selections after I receive my welcome packet?

Yes, you can change your FastPass+ selections up to 30 days in advance by using the My Disney Experience app or calling (407) 939-FAST.

7. How do I get a personalized birthday or anniversary celebration?

Notify Disney World of your special celebration when you make your hotel reservation or by calling Guest Services at (407) 939-5277.

8. How do I make special requests for my trip?

Contact Disney World Guest Services at (407) 939-5277 or notify them of your requests when you make your hotel reservation.

9. How do I stay informed about park hours and event information before my trip?

Check the Disney World website, follow Disney World on social media, or sign up for email updates.

10. Can I cancel my dining reservations before my trip?

Yes, you can cancel your dining reservations up to 24 hours in advance by calling (407) 939-3463 or using the My Disney Experience app.

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Zachary Cooper

Hi there! I'm Zachary, the founder and lead writer of this travel blog. I'm on a mission to help fellow adventurers, explorers, and tourists make the most of their journeys around the world. A little about me - I'm a self-proclaimed travel addict with a slight case of OCD. From triple checking my bags before a flight to color-coding my itineraries, I like to stay organized and on top of every little detail when I travel. But don't worry, my attention to detail just means you can rely on my advice to be thorough and accurate!
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