What To Know
- The company plans to have keyless entry available at the majority of its hotels by the end of 2023.
- Marriott’s keyless entry technology is a testament to the company’s unwavering dedication to enhancing the guest experience.
- Can I still use a traditional key if I prefer.
Marriott, renowned for its exceptional hospitality, has embraced the future of guest convenience with the implementation of keyless entry technology. This innovative feature empowers guests to seamlessly access their rooms with just a tap or click, eliminating the hassle of traditional keys.
Understanding Keyless Entry at Marriott
Marriott’s keyless entry system utilizes a combination of Bluetooth Low Energy (BLE) and Near Field Communication (NFC) technologies. Guests can utilize the Marriott Bonvoy mobile app or their smartphone’s NFC functionality to connect with the hotel’s mobile key.
Benefits of Keyless Entry
Marriott’s keyless entry offers numerous advantages, including:
- Convenience: No more fumbling with keys or waiting for assistance at the front desk.
- Security: Mobile keys are encrypted and secured, reducing the risk of unauthorized access.
- Contactless Check-In: Guests can check in and access their rooms without human interaction, minimizing contact and promoting safety.
- Mobile Device Integration: The Marriott Bonvoy app allows guests to manage their reservations, unlock their rooms, and control room amenities.
How to Use Keyless Entry at Marriott
Utilizing Marriott’s keyless entry is a breeze:
1. Download the Marriott Bonvoy App: Download the app from the App Store or Google Play.
2. Create an Account: Sign up for a Marriott Bonvoy account or log in if you have an existing one.
3. Link Your Reservation: Enter your reservation details and link it to your account.
4. Activate Your Mobile Key: On the day of your arrival, activate your mobile key through the app.
5. Unlock Your Room: Approach your room door, launch the app, and tap or hold your smartphone against the NFC reader.
Which Marriott Hotels Offer Keyless Entry?
Keyless entry is currently available at select Marriott hotels worldwide, including:
- Marriott Marquis: New York City, Chicago, Atlanta
- Renaissance Hotels: Las Vegas, Orlando, Bangkok
- W Hotels: New York City, Los Angeles, Hong Kong
- Autograph Collection Hotels: The Langham, New York City; The Cosmopolitan, Las Vegas
- Tribute Portfolio Hotels: The Hoxton, New York City; The Great Northern, London
Keyless Entry Expansion Plans
Marriott is committed to expanding keyless entry to all of its properties globally. The company plans to have keyless entry available at the majority of its hotels by the end of 2023.
Keyless Entry and Accessibility
Marriott recognizes the importance of accessibility and ensures that keyless entry is available to guests with disabilities. Guests can request traditional keys at the front desk if they prefer.
Beyond Keyless Entry: Marriott’s Innovation
Marriott’s keyless entry initiative is just one aspect of the company’s commitment to innovation. Other innovative features include:
- Mobile Check-Out: Guests can check out and receive their receipt through the Marriott Bonvoy app.
- Smart Room Controls: Guests can control room amenities such as lighting, temperature, and TV using their mobile device or voice commands.
- Chatbot Assistance: Marriott’s chatbot, “Marriott Assistant,” provides 24/7 support and answers guest queries.
Key Points: The Future of Hospitality
Marriott’s keyless entry technology is a testament to the company’s unwavering dedication to enhancing the guest experience. By embracing innovation and leveraging technology, Marriott is shaping the future of hospitality, offering guests unparalleled convenience, security, and peace of mind.
Frequently Asked Questions
Q: Is keyless entry available at all Marriott hotels?
A: Keyless entry is currently available at select Marriott hotels and is being rolled out to more properties globally.
Q: Can I still use a traditional key if I prefer?
A: Yes, guests can request traditional keys at the front desk if they are not comfortable using keyless entry.
Q: Is keyless entry secure?
A: Yes, Marriott’s keyless entry system utilizes encrypted and secure mobile keys, reducing the risk of unauthorized access.
Q: How do I activate my mobile key?
A: You can activate your mobile key through the Marriott Bonvoy app on the day of your arrival.
Q: Can I use my Apple Watch or Android Wear device to unlock my room?
A: Currently, keyless entry is only supported through the Marriott Bonvoy app on smartphones.
