Does marriott match rates? the truth behind the price guarantee

Yes, Marriott does match rates. If you find a lower rate for the same room type and dates on another website, Marriott will match that rate and give you an additional 25% discount. This policy applies to all Marriott brands, including Marriott Hotels, Sheraton, Westin, and Ritz-Carlton.

How to Request a Rate Match

To request a rate match, you can either call Marriott’s customer service line or chat with a live agent on their website. You will need to provide the following information:

• The name of the hotel you are booking
• The dates of your stay
• The room type you are booking
• The lower rate you found on another website
• The URL of the website where you found the lower rate

Marriott will then verify the information you provide and process your request. If the rate match is approved, you will receive a confirmation email with the new, lower rate.

Terms and Conditions

Marriott’s rate match policy is subject to the following terms and conditions:

• The lower rate must be available for the same room type and dates on another website.
• The lower rate must be publicly available and bookable online.
• The lower rate must not be part of a promotion or package.
• The lower rate must be for the same hotel and room type that you are booking with Marriott.
• The rate match request must be made before you book your stay.
• Marriott reserves the right to deny any rate match request.

Benefits of Rate Matching

There are several benefits to using Marriott’s rate match policy:

• You can save money on your hotel stay.
• You can be sure that you are getting the best possible rate.
• You can book your stay with confidence, knowing that you will not find a lower rate elsewhere.

Tips for Getting a Rate Match

Here are a few tips for increasing your chances of getting a rate match:

• Be polite and respectful when you contact Marriott.
• Provide all of the required information.
• Be prepared to provide proof of the lower rate.
• Be patient. It may take some time for Marriott to process your request.

Exceptions to the Rate Match Policy

There are a few exceptions to Marriott’s rate match policy. Marriott will not match rates for:

• Rates that are not publicly available or bookable online.
• Rates that are part of a promotion or package.
• Rates that are for a different hotel or room type.
• Rates that are not for the same dates.
• Rates that are lower than Marriott’s cost.

Takeaways: The Power of Rate Matching

Marriott’s rate match policy is a valuable tool that can help you save money on your hotel stay. By following the tips in this article, you can increase your chances of getting a rate match and getting the best possible rate on your hotel room.

Frequently Asked Questions

Q: Does Marriott match rates for all of its brands?
A: Yes, Marriott matches rates for all of its brands, including Marriott Hotels, Sheraton, Westin, and Ritz-Carlton.

Q: How long does it take Marriott to process a rate match request?
A: Marriott typically processes rate match requests within 24 hours.

Q: What if Marriott denies my rate match request?
A: If Marriott denies your rate match request, you can try contacting the hotel directly to see if they will match the rate.

Q: Can I get a rate match after I have already booked my stay?
A: No, you must request a rate match before you book your stay.

Q: What is the best way to find a lower rate for a hotel room?
A: The best way to find a lower rate for a hotel room is to use a hotel search engine like Google Hotel Search or Kayak.