What To Know
- To qualify for the Disability Access Pass, guests must present documentation of a disability upon arrival at the park.
- Arrive at the park early to allow ample time to obtain the Disability Access Pass and familiarize yourself with the park’s layout.
- How can I book a sensory guide or access a quiet room.
Yes, Universal Studios Hollywood offers a Disability Access Pass (DAP) for guests with disabilities. This pass is designed to provide reasonable accommodations and facilitate a safe and enjoyable experience for all visitors.
Eligibility for the Disability Access Pass
To qualify for the Disability Access Pass, guests must present documentation of a disability upon arrival at the park. This documentation can include:
- A state-issued disability placard or license plate
- A letter from a healthcare professional verifying the disability
- A valid California Access Card
How to Obtain the Disability Access Pass
The Disability Access Pass can be obtained at the Guest Services counter located near the park entrance. Guests should be prepared to provide the necessary documentation and answer questions about their disability.
Accommodations Provided by the Disability Access Pass
The Disability Access Pass provides the following accommodations:
- Priority Boarding: Guests with the DAP can access a separate line for priority boarding on rides and attractions.
- Companion Pass: A companion may accompany the guest with the DAP and receive the same accommodations.
- Accessible Parking: Designated accessible parking spaces are available near the park entrance.
- Wheelchair Rentals: Wheelchairs are available for rent at the park for guests with mobility impairments.
- Service Animal Access: Service animals are welcome in the park and on all rides and attractions.
- Assistive Listening Devices: Assistive listening devices are available at select attractions for guests with hearing impairments.
- Closed Captioning: Closed captioning is available on selected shows and attractions for guests with hearing impairments.
Additional Services for Guests with Disabilities
In addition to the Disability Access Pass, Universal Studios Hollywood offers the following services for guests with disabilities:
- Sensory Guides: Sensory guides are available to assist guests with sensory sensitivities.
- Quiet Rooms: Quiet rooms provide a safe and calm space for guests who need a break from the park’s stimulation.
- Medical Services: Medical services are available at the park’s First Aid Center for guests with medical emergencies.
- Ride Accessibility: Most rides and attractions at Universal Studios Hollywood are accessible to guests with disabilities. However, some attractions may have height or mobility restrictions.
Tips for Guests with Disabilities
Here are some tips for guests with disabilities planning a visit to Universal Studios Hollywood:
- Plan Ahead: Contact the park in advance to inquire about specific accommodations and accessibility options.
- Arrive Early: Arrive at the park early to allow ample time to obtain the Disability Access Pass and familiarize yourself with the park’s layout.
- Be Prepared: Bring necessary documentation of your disability and any medications or assistive devices you may need.
- Ask for Assistance: Do not hesitate to ask Guest Services or park staff for assistance at any time.
- Be Patient: The park may be crowded, so be patient and allow extra time for navigating and waiting in lines.
Key Points: Enhancing Accessibility and Inclusivity
Universal Studios Hollywood’s Disability Access Pass and comprehensive services demonstrate the park’s commitment to accessibility and inclusivity. By providing reasonable accommodations and tailored support, Universal Studios Hollywood ensures that guests with disabilities can enjoy the park’s thrilling rides, immersive experiences, and magical moments alongside everyone else.
Frequently Asked Questions
Q: Can I bring my own wheelchair or scooter into the park?
A: Yes, guests are welcome to bring their own wheelchairs or scooters into the park.
Q: Are there any rides or attractions that are not accessible to guests with disabilities?
A: Some attractions may have height or mobility restrictions. Guests with specific concerns should contact the park in advance.
Q: How can I book a sensory guide or access a quiet room?
A: Sensory guides and quiet rooms can be booked through Guest Services upon arrival at the park.
Q: Are there any discounts or special offers for guests with disabilities?
A: Universal Studios Hollywood does not offer specific discounts or special offers for guests with disabilities. However, the Disability Access Pass provides priority access and other accommodations to enhance the park experience.
Q: Can I bring a personal care attendant into the park with me?
A: Yes, personal care attendants are welcome to accompany guests with disabilities into the park. They may receive the same accommodations as the guest with the Disability Access Pass.
