What To Know
- Are you looking for a comprehensive guide on how to cancel your Marriott reservation.
- Whether you’ve had a change of plans or need to adjust your itinerary, canceling a Marriott reservation can be a straightforward process if you follow the right steps.
- You can cancel your Marriott reservation online by signing in to your Marriott Bonvoy account and navigating to “Upcoming Trips.
Are you looking for a comprehensive guide on how to cancel your Marriott reservation? Whether you’ve had a change of plans or need to adjust your itinerary, canceling a Marriott reservation can be a straightforward process if you follow the right steps. In this detailed guide, we will walk you through the various methods available to cancel your reservation, ensuring a seamless and stress-free experience.
Understanding Marriott’s Cancellation Policy
Before proceeding with the cancellation process, it’s essential to familiarize yourself with Marriott’s cancellation policy. Generally, most Marriott reservations can be canceled without penalty up to 24 hours before the scheduled arrival date. However, certain rates and promotions may have different cancellation terms, so it’s always advisable to review your reservation details thoroughly.
How to Cancel Marriott Reservation Online
1. Visit Marriott’s Official Website
Access Marriott’s official website (www.marriott.com) and sign in to your Marriott Bonvoy account.
2. Navigate to Your Reservations
Hover over the “My Trips” tab and select “Upcoming Trips” to view your existing reservations.
3. Locate the Reservation to Cancel
Find the reservation you wish to cancel and click on the “Cancel” button associated with it.
4. Confirm Cancellation
Review the cancellation details carefully and click on the “Cancel Reservation” button to complete the process.
How to Cancel Marriott Reservation via Phone
1. Dial Marriott’s Customer Service Number
Contact Marriott’s customer service team at 1-800-228-9290.
2. Provide Reservation Details
When prompted, provide your reservation confirmation number and personal information to verify your identity.
3. Request Cancellation
Inform the customer service representative that you wish to cancel your reservation and provide a brief reason (optional).
4. Confirm Cancellation
The representative will process your cancellation request and provide you with a confirmation number.
How to Cancel Marriott Reservation via Email
1. Compose an Email to Marriott
Send an email to Marriott’s customer service at customerservice@marriott.com.
2. Include Reservation Details
In the email, clearly state your reservation confirmation number, arrival date, and personal information.
3. Request Cancellation
Politely request the cancellation of your reservation and provide a brief explanation (optional).
4. Submit Email
Send the email and wait for a response from Marriott’s customer service team.
How to Cancel Marriott Reservation via Mobile App
1. Open Marriott Bonvoy App
Download and open the Marriott Bonvoy mobile app on your smartphone.
2. Sign In to Your Account
Log in to your Marriott Bonvoy account using your credentials.
3. Access Your Reservations
Tap on the “My Trips” icon to view your upcoming reservations.
4. Select Reservation to Cancel
Find the reservation you wish to cancel and tap on the “Cancel” option.
5. Confirm Cancellation
Review the cancellation details and tap on the “Cancel Reservation” button to complete the process.
How to Cancel Marriott Reservation for Group Bookings
1. Contact Marriott Group Sales
For group bookings, reach out to Marriott’s Group Sales department at 1-800-321-0413.
2. Provide Reservation Details
Inform the representative about the group reservation you want to cancel and provide the necessary details.
3. Request Cancellation
Request the cancellation of your group reservation and provide a reason (optional).
4. Confirm Cancellation
The representative will process your cancellation request and provide you with a confirmation number.
How to Avoid Cancellation Fees
To avoid incurring any cancellation fees, it’s crucial to adhere to Marriott’s cancellation policy. Most reservations can be canceled without penalty up to 24 hours before the scheduled arrival date. However, some rates and promotions may have stricter cancellation terms, so always check your reservation details carefully.
Frequently Asked Questions
Q1. What is Marriott’s cancellation policy?
A1. Most Marriott reservations can be canceled without penalty up to 24 hours before the scheduled arrival date. However, certain rates and promotions may have different cancellation terms.
Q2. How can I cancel my Marriott reservation online?
A2. You can cancel your Marriott reservation online by signing in to your Marriott Bonvoy account and navigating to “Upcoming Trips.”
Q3. Is there a fee for canceling a Marriott reservation?
A3. Generally, there is no cancellation fee if you cancel your Marriott reservation within 24 hours of the scheduled arrival date. However, some rates and promotions may have different cancellation terms.
Q4. Can I cancel my Marriott reservation over the phone?
A4. Yes, you can cancel your Marriott reservation over the phone by contacting customer service at 1-800-228-9290.
Q5. How do I cancel a group booking with Marriott?
A5. To cancel a group booking with Marriott, contact the Group Sales department at 1-800-321-0413 and provide the necessary reservation details.
