Virgin voyages cruise cancellation secrets: avoid hidden fees and save big!

Planning a cruise can be exciting, but sometimes unforeseen circumstances can force you to cancel your trip. If you find yourself in this situation with a Virgin Voyages cruise, it’s essential to know the steps involved in canceling your booking. This blog post will provide a comprehensive guide on how to cancel your Virgin Voyages cruise, ensuring a smooth and stress-free process.

Contacting Virgin Voyages

The first step in canceling your Virgin Voyages cruise is to contact the cruise line directly. You can do this by:

• Phone: Call the Virgin Voyages Customer Care line at 1-800-926-6083.
• Email: Send an email to customercare@virginvoyages.com.
• Live Chat: Initiate a live chat on the Virgin Voyages website.

Cancellation Policy

Virgin Voyages offers a flexible cancellation policy with varying terms depending on the time of your cancellation:

• 75 Days or More Before Departure: A full refund of the cruise fare and any additional pre-paid expenses (taxes, fees, excursions).
• 56-74 Days Before Departure: A 50% refund of the cruise fare and any additional pre-paid expenses.
• 55 Days or Less Before Departure: No refund.

Cancellation Fees

In addition to the cancellation policy, Virgin Voyages may charge a cancellation fee:

• 75 Days or More Before Departure: No cancellation fee.
• 56-74 Days Before Departure: $100 per person cancellation fee.
• 55 Days or Less Before Departure: $200 per person cancellation fee.

Refund Process

Once you have canceled your cruise, Virgin Voyages will process your refund according to the following timeline:

• Credit Card Refunds: Refunds will be credited to the original credit card used to book the cruise within 7-10 business days.
• Cash or Check Refunds: Refunds will be issued by check or cash within 30-45 business days.

Changing Your Cruise

If you wish to change your cruise instead of canceling, Virgin Voyages allows you to do so up to 48 hours before departure. Changes may incur a fee or price difference depending on the availability and time of the change.

Special Circumstances

In certain circumstances, Virgin Voyages may waive cancellation fees or offer alternative options:

• Medical Emergencies: Documentation from a medical professional may be required.
• Family Emergencies: Proof of the emergency may be requested.
• Military Deployment: Orders from the military will be accepted.

Additional Tips

• Cancel your cruise as soon as possible to avoid higher cancellation fees.
• Review the cancellation policy carefully before booking your cruise.
• Consider purchasing travel insurance to cover unexpected events.
• Keep all documentation related to your cancellation, including emails and phone records.

Final Thoughts

Canceling a Virgin Voyages cruise can be a straightforward process if you follow the steps outlined in this guide. By contacting the cruise line promptly, understanding the cancellation policy, and considering special circumstances, you can ensure a smooth and stress-free cancellation experience.

Quick Answers to Your FAQs

Q: Can I cancel my Virgin Voyages cruise online?
A: No, you need to contact Virgin Voyages directly by phone, email, or live chat to cancel your cruise.

Q: What is the cancellation fee for a cruise booked within 55 days of departure?
A: The cancellation fee for a cruise booked within 55 days of departure is $200 per person.

Q: How long does it take to receive a refund after canceling my cruise?
A: Credit card refunds will be processed within 7-10 business days, while cash or check refunds will take 30-45 business days.

Q: Can I change my cruise instead of canceling it?
A: Yes, you can change your cruise up to 48 hours before departure, but changes may incur a fee or price difference.

Q: What happens if I cancel my cruise due to a medical emergency?
A: Virgin Voyages may waive cancellation fees if you provide documentation from a medical professional.