What To Know
- Changing your name on Marriott Bonvoy can be a simple process, but it’s important to follow the correct steps to ensure a successful update.
- If you have reverted to your maiden name or adopted a new last name after a divorce, you will need to provide a divorce decree and any other relevant documentation.
- Can I change my name if I am not a U.
Changing your name on Marriott Bonvoy can be a simple process, but it’s important to follow the correct steps to ensure a successful update. Whether you’ve recently gotten married, divorced, or simply want to update your name with the program, this guide will provide you with all the information you need to know.
Step-by-Step Instructions
1. Contact Marriott Customer Service
The first step is to contact Marriott Bonvoy customer service either by phone, email, or live chat. Explain to the representative that you need to change the name associated with your account.
2. Provide Legal Documentation
To verify your identity and the name change, you will need to provide legal documentation. This can include a marriage certificate, divorce decree, or a government-issued ID with your new name.
3. Update Your Profile
Once your identity has been verified, the customer service representative will update your name in the Marriott Bonvoy system. You can also update your profile online by logging into your account and navigating to the “Personal Information” section.
4. Allow Time for Processing
The name change process typically takes 7-10 business days to complete. During this time, you may not be able to access your account or make changes to your profile.
5. Check Your Account
After the processing period, log into your Marriott Bonvoy account and verify that your name has been updated correctly. If there are any discrepancies, contact customer service immediately.
Additional Considerations
- Legal Name Changes: If you have legally changed your name, you must provide the appropriate documentation to Marriott Bonvoy.
- Married Name Changes: If you have taken your spouse’s last name, you can update your name on Marriott Bonvoy by providing a marriage certificate.
- Divorced Name Changes: If you have reverted to your maiden name or adopted a new last name after a divorce, you will need to provide a divorce decree and any other relevant documentation.
- Multiple Name Changes: If you have changed your name multiple times, you will need to provide documentation for each name change.
Benefits of Updating Your Name
Updating your name on Marriott Bonvoy has several benefits:
- Accurate Account Information: Ensuring your name is correct on your account prevents any confusion or issues when making reservations or redeeming points.
- Personalized Service: Marriott Bonvoy can provide personalized service and offers tailored to your preferences when your name is accurate.
- Membership Continuity: Updating your name ensures that your membership benefits and status remain intact.
In a nutshell: Update Your Name with Confidence
Changing your name on Marriott Bonvoy is a straightforward process that can be completed in a few simple steps. By following the instructions and providing the necessary documentation, you can ensure that your account information is accurate and up-to-date. With a properly updated name, you can fully enjoy the benefits of your Marriott Bonvoy membership.
Frequently Asked Questions
Q: How long does it take to change my name on Marriott Bonvoy?
A: The name change process usually takes 7-10 business days to complete.
Q: Can I change my name online?
A: No, you need to contact Marriott Bonvoy customer service to change your name.
Q: What if I have changed my name multiple times?
A: You will need to provide documentation for each name change to Marriott Bonvoy.
Q: Can I change my name if I am not a U.S. citizen?
A: Yes, but you may need to provide additional documentation to verify your identity.
Q: What if I have lost my legal documentation?
A: You can obtain copies of your legal documents from the relevant government agency.
