Streamline your travel: learn how to check in seamlessly with the marriott app
What To Know
- If you encounter any problems with the app or the check-in process, don’t hesitate to reach out to the hotel staff for assistance.
- Can I check in using the Marriott app even if I’m not a Marriott Bonvoy member.
- Can I check in using the app if I have multiple rooms booked.
Checking into a Marriott hotel has never been easier with the convenient Marriott app. Whether you’re a seasoned traveler or a first-timer, follow these simple steps to ensure a seamless check-in experience:
Step 1: Download the Marriott App
Start by downloading the Marriott Bonvoy app from the App Store (iOS) or Google Play (Android). If you’re already a Marriott Bonvoy member, sign in using your credentials. For non-members, you can create an account in just a few taps.
Step 2: Book Your Stay
If you haven’t already booked your hotel stay, you can do so directly through the app. Search for your desired destination, dates, and room type. Once you’ve found the perfect option, tap on “Book Now” to complete your reservation.
Step 3: Check In Online
Once your reservation is confirmed, tap on the “My Trips” section in the app. Select your upcoming stay and click on “Check In.” You’ll be prompted to enter your personal details and payment information.
Step 4: Choose Your Room
Depending on the availability, you may be offered the option to select your preferred room. Browse through the available options and choose the one that best meets your needs.
Step 5: Receive Your Key
After completing the check-in process, you’ll receive a digital key in the app. This key can be used to unlock your room door directly from your smartphone.
Step 6: Arrive at the Hotel
Upon arrival at the hotel, proceed to the designated mobile check-in area. Scan the QR code or present your digital key to a staff member to verify your identity.
Step 7: Enjoy Your Stay
Congratulations! You’ve successfully checked in using the Marriott app. Now you can relax and enjoy your stay at the hotel.
Additional Features of the Marriott App
In addition to online check-in, the Marriott app offers a range of other convenient features:
- Manage Your Reservations: View and modify upcoming stays, cancel reservations, and request early check-in or late checkout.
- Earn and Redeem Points: Track your Marriott Bonvoy points, redeem them for free nights, and enjoy exclusive member benefits.
- Find Hotels: Search for Marriott hotels worldwide, filter by amenities, and read guest reviews.
- Mobile Dining: Order room service, make restaurant reservations, and explore dining options at the hotel.
- Chat with Support: Connect with Marriott staff via the in-app chat feature for assistance with any questions or requests.
Tips for a Smooth Check-In
- Download the app in advance: Avoid any last-minute glitches by downloading the app before your trip.
- Create an account: If you’re not a Marriott Bonvoy member, create an account to access exclusive app features.
- Check in early: Check in online up to 24 hours before your arrival to secure your preferred room and avoid lines at the hotel.
- Have your ID and payment information ready: You’ll need to provide these details during the check-in process.
- Be aware of hotel policies: Some hotels may have specific check-in times or require a deposit.
- Contact the hotel if you have any issues: If you encounter any problems with the app or the check-in process, don’t hesitate to reach out to the hotel staff for assistance.
Wrapping Up: A Seamless Check-In Experience with the Marriott App
With the Marriott app, checking into a Marriott hotel has become effortless. Follow these steps, take advantage of the app’s features, and enjoy a hassle-free start to your stay. The app’s convenience, flexibility, and exclusive benefits make it an essential tool for any discerning traveler.
Quick Answers to Your FAQs
Q: Can I check in using the Marriott app even if I’m not a Marriott Bonvoy member?
A: Yes, you can check in using the app without being a member. However, you’ll miss out on exclusive member benefits such as mobile key access and points accumulation.
Q: How far in advance can I check in online?
A: You can check in online up to 24 hours before your scheduled arrival.
Q: Can I check in using the app if I have multiple rooms booked?
A: Yes, you can check in for multiple rooms using the app. Simply select the rooms you want to check in for during the check-in process.
Q: What if I don’t have a smartphone or the Marriott app?
A: If you don’t have a smartphone or the app, you can still check in at the hotel’s front desk. However, you won’t be able to take advantage of the mobile check-in features.
Q: Can I use the digital key to unlock my room door even if I don’t have an internet connection?
A: Yes, the digital key will work even if you don’t have an internet connection. It is stored on your smartphone and does not require an active data connection.