Passport update for dg shipping: the secret to avoid delays and frustrations

Updating your passport number in DG Shipping is a crucial step to ensure your shipping operations run smoothly. Whether you’re a seasoned shipper or a newcomer to the industry, this guide will provide you with a step-by-step roadmap to successfully update your passport information.

Step 1: Gather the Required Documents

Before initiating the passport update process, you’ll need to prepare the following documents:

• Your current passport: This will serve as proof of your identity.
• Your previous DG Shipping registration certificate: This document contains your existing passport number.
• A completed DG Shipping passport update form: This form is available on the DG Shipping website.

Step 2: Access the DG Shipping Portal

Head to the official DG Shipping portal: https://www.dgshipping.gov.in/. Once you’re on the website, click on the “Login” tab located at the top right corner.

Step 3: Log In to Your Account

Enter your existing DG Shipping login credentials. If you don’t have an account, you’ll need to create one by clicking on the “Register” link.

Step 4: Navigate to the Profile Section

After logging in successfully, hover over your username located at the top right corner. From the drop-down menu, select “Profile.”

Step 5: Update Your Passport Number

On your profile page, scroll down to the “Personal Details” section. Under the “Passport Number” field, enter your new passport number.

Step 6: Upload Supporting Documents

Click on the “Upload Documents” button and select the scanned copies of your passport and previous DG Shipping registration certificate. Ensure that the documents are in PDF or JPEG format and do not exceed 2MB in size.

Step 7: Submit the Form

Once you have completed all the necessary fields and uploaded the supporting documents, click on the “Submit” button. Your passport update request will be processed by DG Shipping.

Tracking Your Update Status

To track the status of your passport update request, follow these steps:

• Log in to your DG Shipping account.
• Click on the “My Applications” tab.
• Under the “Status” column, you can view the current status of your request.

Timeline for Passport Update Approval

The DG Shipping typically processes passport update requests within 7-10 working days. However, this timeline may vary depending on the workload and other factors.

Troubleshooting Common Issues

• Incorrect passport number: If you enter an incorrect passport number, your update request will be rejected. Double-check the number and re-submit the form.
• Missing documents: Ensure that you have uploaded all the required documents. If any document is missing, your request will not be processed.
• Document size exceeded: Make sure that the scanned copies of your documents do not exceed 2MB in size. If they do, reduce the file size and try again.

Basics You Wanted To Know

Q1: Can I update my passport number online?
A: Yes, you can update your passport number online through the DG Shipping portal.

Q2: What are the documents required for a passport update?
A: You will need your current passport, previous DG Shipping registration certificate, and a completed DG Shipping passport update form.

Q3: How long does it take for my passport update request to be processed?
A: DG Shipping typically processes passport update requests within 7-10 working days.

Q4: Can I use my old DG Shipping registration certificate with my new passport number?
A: No, you cannot use your old DG Shipping registration certificate after updating your passport number. You need to obtain a new certificate with your updated passport information.

Q5: What should I do if my passport update request is rejected?
A: If your passport update request is rejected, check for any errors in the information you provided. If there are no errors, contact DG Shipping for assistance.