What To Know
- Passengers who cancel due to a medical emergency may be eligible for a refund or credit, subject to documentation and proof of the emergency.
- If a passenger is denied a visa and cannot travel, they may be eligible for a refund or credit, depending on the circumstances.
- In some cases, instead of a refund, MSC Cruises may offer a cruise credit that can be used towards a future cruise.
Embarking on a dream cruise with MSC Cruises promises an extraordinary adventure. However, unforeseen circumstances may arise, necessitating a change in plans. Understanding MSC Cruises’ cancellation policy is crucial to ensure a smooth and stress-free experience. This comprehensive guide will delve into the intricacies of their policy, providing you with the knowledge to navigate any cancellations with ease.
Cancellation Fees and Timelines
MSC Cruises’ cancellation policy varies based on the cruise fare type and the time frame of the cancellation. The following table outlines the general cancellation fees and timelines:
| Fare Type | Cancellation Fee | Timeframe |
| — | — | — |
| Flexible | None | Up to 48 hours before departure |
| Semi-Flexible | 10% of cruise fare | 48 hours to 30 days before departure |
| Non-Refundable | 100% of cruise fare | After 30 days before departure |
Exceptions and Considerations
Force Majeure: In the event of unforeseen circumstances beyond MSC Cruises’ control, such as natural disasters or government restrictions, the cancellation policy may be subject to exceptions.
Medical Emergencies: Passengers who cancel due to a medical emergency may be eligible for a refund or credit, subject to documentation and proof of the emergency.
Visa Denial: If a passenger is denied a visa and cannot travel, they may be eligible for a refund or credit, depending on the circumstances.
Understanding Cruise Credits
In some cases, instead of a refund, MSC Cruises may offer a cruise credit that can be used towards a future cruise. Cruise credits typically expire within 12 months of issuance.
Transferring Bookings
If you need to cancel your booking but still wish to cruise, you may be able to transfer your booking to another person. The transfer fee is typically around $100 per person.
No-Show Policy
If you fail to show up for your cruise without informing MSC Cruises, you will be considered a “no-show” and will forfeit the entire cruise fare.
Insurance Considerations
Purchasing travel insurance can provide additional protection against unexpected events that may lead to cancellation. Consider purchasing insurance that covers trip cancellation and interruption.
Tips for Minimizing Cancellation Fees
- Book a flexible or semi-flexible fare type to allow for changes without incurring high fees.
- Consider purchasing travel insurance to protect against unforeseen circumstances.
- Notify MSC Cruises of any cancellations as soon as possible to avoid higher fees.
- Explore the possibility of transferring your booking to another person to minimize losses.
What People Want to Know
Q: What is the cancellation fee for a flexible fare booking?
A: Flexible fare bookings can be canceled without a fee up to 48 hours before departure.
Q: Can I get a refund if I cancel due to a medical emergency?
A: Yes, you may be eligible for a refund or credit with documentation of the medical emergency.
Q: How long are cruise credits valid for?
A: Cruise credits typically expire within 12 months of issuance.
Q: Can I transfer my booking to another person?
A: Yes, you can transfer your booking to another person for a fee of around $100 per person.
Q: What happens if I don’t show up for my cruise without informing MSC Cruises?
A: You will be considered a “no-show” and will forfeit the entire cruise fare.
