Unveiling the secrets: what is princess cruises’ cancellation policy?
What To Know
- If the cruise is canceled due to circumstances beyond the control of Princess Cruises, such as natural disasters or government restrictions, you may be eligible for a full refund or credit.
- If you or a traveling companion experiences a serious medical emergency, you may be eligible for a refund or credit upon providing appropriate documentation.
- Can I get a refund if I cancel my cruise due to a medical emergency.
Embarking on a Princess Cruises adventure is an exciting prospect, but unforeseen circumstances can sometimes necessitate a change of plans. Understanding the cancellation policy is crucial to ensure a smooth and stress-free experience should you need to cancel your cruise.
Cancellation Periods and Fees
The cancellation policy of Princess Cruises varies depending on the time frame between the cancellation date and the scheduled departure date.
Within 49 Days of Departure
- Non-refundable deposit: 100% of the cruise fare
49-75 Days Prior to Departure
- Cancellation fee: 50% of the cruise fare
76 Days or More Before Departure
- Full refund: 100% of the cruise fare minus a $100 cancellation fee
Exceptions to the Cancellation Policy
There are certain exceptions to the standard cancellation policy:
- Force Majeure: If the cruise is canceled due to circumstances beyond the control of Princess Cruises, such as natural disasters or government restrictions, you may be eligible for a full refund or credit.
- Medical Emergencies: If you or a traveling companion experiences a serious medical emergency, you may be eligible for a refund or credit upon providing appropriate documentation.
- Military Deployment: If you are actively serving in the military and receive deployment orders, you may be eligible for a full refund or credit.
Cancellation Process
To cancel your Princess Cruises reservation, you can:
- Call Princess Cruises: Contact the customer service department at 1-800-774-6237.
- Email Princess Cruises: Send an email to guestrelations@princesscruises.com.
- Visit a Travel Agent: If you booked through a travel agent, you can contact them to cancel your reservation.
Refund and Credit Options
If you cancel your cruise within the applicable cancellation period, you will receive a refund or credit as per the policy.
- Refund: You will receive a full or partial refund to the original payment method.
- Credit: You will receive a future cruise credit that can be applied towards a future Princess Cruises booking.
Cancellation Fees for Optional Services
In addition to the cruise fare, cancellation fees may apply to optional services such as:
- Shore Excursions: Cancellation fees vary depending on the excursion and cancellation date.
- Dining Packages: Cancellation fees may apply if you have purchased a dining package in advance.
- Beverage Packages: Cancellation fees may apply if you have purchased a beverage package in advance.
Tips for Minimizing Cancellation Fees
- Purchase Travel Insurance: Travel insurance can provide coverage for unforeseen events that may lead to cancellation.
- Book Early: If possible, book your cruise early to secure the best cancellation terms.
- Consider Flexible Booking: Some cruise lines offer flexible booking options that allow you to change or cancel your reservation with reduced fees.
- Check the Cancellation Policy Carefully: Before booking, thoroughly review the cancellation policy to understand the applicable terms and fees.
Summary: Navigating the Seas of Cancellation
Understanding the Princess Cruises cancellation policy empowers you to make informed decisions and minimize the financial impact of any unforeseen circumstances that may require you to cancel your cruise. By following the guidelines outlined in this guide, you can ensure a smooth and stress-free planning process for your Princess Cruises adventure.
Frequently Asked Questions
Q: What is the cancellation fee for a cruise canceled within 49 days of departure?
A: The cancellation fee is 100% of the cruise fare.
Q: Can I get a refund if I cancel my cruise due to a medical emergency?
A: Yes, you may be eligible for a refund or credit upon providing appropriate medical documentation.
Q: How do I cancel my Princess Cruises reservation?
A: You can cancel your reservation by calling Princess Cruises, emailing them, or visiting a travel agent.