What To Know
- If you arrive after the check-in time specified by the hotel, your credit card may be charged a late check-in fee.
- In case of a no-show, the hotel may charge the full amount of the first night’s stay.
- The frequency and amount of the charges will be determined based on the length of your stay and the hotel’s billing policies.
When booking a stay at Hilton Garden Inn, understanding their payment policies is crucial. One of the key questions that arise is: “When does Hilton Garden Inn charge your credit card?” This blog post delves into the intricacies of Hilton Garden Inn’s payment process, providing a comprehensive guide to help you plan your stay with confidence.
Pre-Authorization and Payment Timeline
Upon making a reservation, Hilton Garden Inn may pre-authorize your credit card for the estimated amount of your stay. This pre-authorization holds funds on your card but does not deduct them. The actual charge is typically processed closer to your arrival date or upon check-in.
Payment Methods Accepted
Hilton Garden Inn accepts major credit cards, including Visa, MasterCard, American Express, and Discover. Cash and debit cards are generally not accepted, but individual properties may have specific policies.
Check-In and Payment
At check-in, you will be required to present the credit card used for the reservation. The hotel will verify the card and process the payment for the actual cost of your stay. If the pre-authorization amount exceeds the final bill, the difference will be released from your account.
Late Check-In and No-Shows
If you arrive after the check-in time specified by the hotel, your credit card may be charged a late check-in fee. In case of a no-show, the hotel may charge the full amount of the first night’s stay.
Cancellation and Refund Policy
Cancellation policies vary depending on the rate and booking conditions. If you cancel your reservation before the cancellation deadline, the pre-authorization will be released. Refunds for canceled reservations are typically processed within 7-10 business days.
Payment for Additional Charges
During your stay, you may incur additional charges for services such as room service, dining, or parking. These charges will be added to your final bill and processed at checkout.
Extended Stays and Multiple Reservations
For extended stays or multiple reservations, the hotel may charge your credit card in installments. The frequency and amount of the charges will be determined based on the length of your stay and the hotel’s billing policies.
Recommendations: Ensuring a Smooth Payment Experience
Understanding Hilton Garden Inn’s payment policies will help you avoid any surprises and ensure a smooth check-in and checkout experience. By following the guidelines outlined above, you can plan your stay with confidence and enjoy the comfort and convenience of Hilton Garden Inn.
Answers to Your Questions
Q1: When is my credit card pre-authorized?
A1: Pre-authorization typically occurs at the time of booking or shortly after.
Q2: How long does the pre-authorization hold last?
A2: The hold typically expires within 2-3 business days if the reservation is canceled.
Q3: Why was I charged a late check-in fee?
A3: Late check-in fees are applied when guests arrive after the designated check-in time.
Q4: What happens if I cancel my reservation?
A4: If canceled before the deadline, the pre-authorization will be released. Refunds for canceled reservations are processed within 7-10 business days.
Q5: How do I pay for additional charges during my stay?
A5: Additional charges will be added to your final bill and processed at checkout.
Q6: What is the payment policy for extended stays?
A6: Extended stays may be charged in installments based on the length of your stay and the hotel’s billing policies.
Q7: Can I use a debit card to pay for my stay?
A7: Most Hilton Garden Inn locations do not accept debit cards, but it’s always best to contact the hotel directly to confirm.
Q8: What should I do if I have a billing issue?
A8: Contact the hotel’s front desk or customer service to resolve any billing issues.
Q9: Are there any fees associated with using a credit card?
A9: Hilton Garden Inn does not charge any fees for using a credit card.
Q10: Can I pay for my stay in advance?
A10: Yes, you can contact the hotel directly to arrange for prepayment.
